Returns & Exchanges

At Winebar, we strive to ensure every bottle arrives in perfect condition; however, due to the perishable nature of our products, we only accept returns on damaged or corked items within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our sommelier team with your order number and a brief description of the issue with your bottle.

• 2.
  Provide Documentation

  Attach clear photos of the damaged packaging or the specific defect found on the cork or label for our quality assessment.

• 3.
  Secure the Product

  If the wine is corked, please recork the bottle with at least three-quarters of the liquid remaining to be eligible for a full inspection.

• 4.
  Receive Refund or Replacement

  Once your claim is validated, we will issue a full refund to your original payment method or ship a replacement bottle at no extra cost.